Warning: Battle for Azeroth Multiple Charges

The announcement of Battle for Azeroth pre-purchase and unlocked Allied Races playable immediately triggered an avalanche en masse of players attempting to pre-purchase. This caused the third-party server to get overwhelmed, and the order wouldn’t get through giving a generic error.

The problem is that each attempt to complete the order listed multiple charges to your credit card that are now sitting there as Pending Transactions.

My credit card provider contacted me within an hour to investigate why there were multiple charges from Blizzard Entertainment. I explained the situation, and they suggested to reach Blizzard Customer Service.

When I tried to reach them via Online Chat, this is the automated message provided by Blizzard:

Tomas Hernandez is owner of Blizzplanet.com since 2003. I post news about World of Warcraft, StarCraft II, Diablo III, Hearthstone, Overwatch, Heroes of the Storm, Blizzard Careers, and the Warcraft film.

Blizzplanet is a leading fansite covering news about upcoming Blizzard Entertainment licensed products. I also post previews and reviews. I have interviewed book writers and Blizzard game developers.

I was previously an employee of the OGaming Network (2003), and IncGamers (2008-2010). I was a guest newsposter for GosuGamers (World of Warcraft) a few years ago and for Diablofans.com (formerly Diablo3.com)

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